Privacy policy

Excellence Pump Industry Co., Ltd. (hereinafter referred to as "we") attaches great importance to the security of users' personal information. This privacy policy details how we collect and use user information on our website in www.excellencepump.com. By browsing and using our website, you agree to our privacy policy; Otherwise, please close the page and stop using our website.

What information do we collect?

Data you submitted to us-information you submitted to us through online forms. 
Cookie-Cookie is a small file (usually composed of letters and numbers) downloaded to a device (computer, tablet, mobile phone or similar device) when you visit a website. Cookie allow websites to identify users' devices, and website owners can use them to operate websites more effectively. Cookie are used to understand how websites or services are used, help you navigate between pages effectively, help you remember your preferences, and improve your browsing experience. If you don't want us to identify your device, you can also delete cookies from your browser and block all cookies by adjusting your browser settings.

How do we use user personal information?

With regard to the information you provide us, we will use your information strictly in accordance with the law and only for the following purposes:

  • Send you personalized product information, marketing information, quotation information and other contents;
  • Study and answer your inquiries;
  • Data analysis.

We promise to protect users' personal privacy and will not publish or disseminate any information registered by users on our website, except the following circumstances:

  1. Obtain the explicit authorization of users in advance;
  2. According to the judgments or rulings of courts and arbitration institutions, as well as the requirements of other judicial procedures;
  3. According to the requirements of relevant government departments;
  4. Other requirements of relevant laws and regulations.
When do we share your information with third parties?

We only share and disclose your personal information in legal, reasonable and necessary circumstances, including: 

  • Our affiliated companies/business partners. 
  • We do not sell or authorize the use of your personal information to third parties.
Personal information of minors

Our service is mainly for adults. Minors should not create their own personal information subject account without the consent of their parents or guardians. If you are a minor, we ask you to ask your parents or guardians to read this policy and use our services or provide us with information with the consent of your parents or guardians.

In the case of collecting personal information of minors with the consent of parents or guardians, we will only use or publicly disclose this information when we receive legal permission, parents or guardians' explicit consent or necessary to protect minors.

If we find that we have collected personal information of minors without the prior consent of parents or guardians, we will try to delete these personal information as soon as possible.

If you (as the person responsible for the custody of your child) notice that your child has provided us with personal data without your consent, you can contact us.

Revise and update this privacy poli

We reserve the right to revise or update this privacy policy. Changes to this privacy policy will be posted on the website. If you continue to use our services after this policy update takes effect, it means that you have fully read, understood and accepted the updated policy and are willing to be bound by it.

How to contact us?

If you have any questions, comments or suggestions about this privacy policy, you can contact us in the following ways: 
Excellence Pump Industry Co., Ltd.
Email:exelns@excellencepump.com
In general, we will reply within 15 working days after receiving your relevant information and verifying your identity.
If you are not satisfied with our reply, especially our personal information processing behavior has damaged your legitimate rights and interests, you can also seek a solution by bringing a lawsuit to the court with jurisdiction in Liyang City, Jiangsu Province.